Privacy Policy

eFixings Ltd are committed to ensuring your privacy is protected and complying with the General Data Protection Regulation and the Data Protection Act 2018.

For the purposes of this policy we shall be the data controller for any personal data we collect about you, and this Policy explains how we collect and use this information and the procedures we have in place to safeguard your privacy.

To enable us to accept your order and make delivery to you we need to know your name, address, email address, telephone number, business type and other information. By submitting the information you consent to it being used in accordance with this Privacy Policy as changed from time to time.

This information is needed to enable us to process your requests. The relevant information is then used by us, our agents and subcontractors to provide you with the service you have requested and to contact you on matters relating to the provision of that service. The length of time we keep your information will be dependent upon the purpose for which it was collected, but will not be retained for any longer than is necessary to fulfil that purpose, unless we are legally obliged to do so.

Please note we never get to know your credit or debit card information as all payments are made directly through World Pay or PayPal

We may also use statistics and aggregate information for monitoring website usage to enable us to develop our service and website. These statistics will not contain identifiable information but may be provided to third parties for development purposes. We will never make your personal information available to any other companies for marketing purposes.

Cookies store small amounts of information on your computer about your visits to our site. We use cookies to enhance our services and make the link between you and the information you provide to the website. This means your shopping cart can be separated from other customers and also enables the automatic completion of forms. The creation of cookies on your computer does NOT give the website access to other information such as your email address. You can set your browser not to accept cookies but this may affect the functionality of our website.

We protect the information you provide to us by using various security measures as set out in this Privacy Policy. We have installed software that uses digital server identities so that you can be sure that the website you access is efixings.com. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our website your browser will be provided with evidence confirming that you have accessed our site and all communications will be encrypted. When you create an online order or request, the information is passed on using the same level of encryption. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. However the security of information transmitted via the internet cannot be completely guaranteed and any transmission of data to our site is at your own risk.

Under data protection law you have the right to access, rectify, transfer, erase, restrict or withdraw your consent to the processing of your personal data at any time, unless we are legally obliged to retain it. You can change your registration information by logging on and accessing the “Modify Profile” link, or contact us to have your information removed from our database.

From time to time we may wish to provide you with information about products which we feel may be of interest to you. If you would like to receive this information please contact us.